I'm having sound issues when I try to watch Netflix.

If Netflix freezes or gets stuck loading, but the rest of your device is working, it usually means there's information stored on your device that needs to be refreshed. Follow the troubleshooting steps for your device below. If your device isn't working at all, see My device freezes when I try to use Netflix. I can't sign in to Netflix If you're still not able to stream: If you're connected directly to your modem and still can't stream Netflix, you may want to check with your equipment provider to make sure your modem and internet service are functioning as intended. If you were unable to complete this step: I'm not seeing Ultra HD 4K titles when I browse Netflix. I'm not seeing Ultra HD 4K titles when I browse Netflix. You can watch titles in Ultra HD if your device, plan, and connection speed support it. If you meet Ultra HD requirements but are not seeing Ultra HD titles when you browse Netflix, follow the troubleshooting steps for your device below. How to Fix These 6 Netflix Download Problems

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How to Fix No Sound on Netflix in Windows 10 Sometimes the problem of No Sound on Netflix in Windows 10 is related to the video being set to a sound option which is not supported by your computer. 1. Open the Netflix App on your computer. 2. Start Playing any Movie or TV Show on Netflix. 3. While the video is playing, move your mouse over the screen and click on the Dialogue icon. 4.